Terms of Service

    Last updated: November 29, 2025

    1. Acceptance of Terms

    By accessing or using MemoryStack's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    2. Description of Service

    MemoryStack provides a memory infrastructure platform for AI applications, including APIs, SDKs, and related tools for storing, searching, and managing AI agent memories.

    3. Account Registration

    You must create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

    4. Acceptable Use

    You agree not to:

    • Use the service for any illegal purpose
    • Store or transmit malicious code
    • Attempt to gain unauthorized access to our systems
    • Interfere with or disrupt the service
    • Violate any applicable laws or regulations
    • Store content that infringes on intellectual property rights

    5. API Usage

    API usage is subject to rate limits based on your subscription plan. Excessive usage that impacts service quality may result in temporary restrictions.

    6. Payment Terms

    Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.

    7. Data Ownership

    You retain all rights to your data. We do not claim ownership of any content you store through our services. You grant us a license to host and process your data solely to provide the service.

    8. Service Availability

    We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice. We are not liable for any downtime or service interruptions.

    9. Limitation of Liability

    To the maximum extent permitted by law, MemoryStack shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

    10. Indemnification

    You agree to indemnify and hold harmless MemoryStack from any claims, damages, or expenses arising from your use of the service or violation of these terms.

    11. Termination

    We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time. Upon termination, your right to use the service ceases immediately.

    12. Changes to Terms

    We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Continued use after changes constitutes acceptance.

    13. Governing Law

    These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

    14. Contact

    For questions about these Terms of Service, please contact us at support@memorystack.app