Privacy Policy

    Last updated: November 29, 2025

    1. Introduction

    MemoryStack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memory infrastructure platform and services.

    2. Information We Collect

    Account Information

    When you create an account, we collect your name, email address, and authentication credentials.

    Usage Data

    We collect information about how you use our services, including API calls, feature usage, and performance metrics.

    Memory Data

    We store the memory data you create through our platform. This data is encrypted and isolated per user/organization.

    3. How We Use Your Information

    • To provide and maintain our services
    • To process transactions and send related information
    • To send administrative information and updates
    • To respond to inquiries and offer support
    • To monitor and analyze usage patterns
    • To improve our services and develop new features

    4. Data Security

    We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Your memory data is isolated and encrypted using AES-256 encryption.

    5. Data Retention

    We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting support@memorystack.app.

    6. Third-Party Services

    We use third-party services for authentication (Clerk), payments (Stripe), and infrastructure (Supabase, Vercel). These providers have their own privacy policies governing their use of your information.

    7. Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion of your data
    • Export your data
    • Opt-out of marketing communications

    8. GDPR Compliance

    For users in the European Economic Area, we comply with GDPR requirements. We process data based on legitimate interests, contractual necessity, or your consent.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us at support@memorystack.app